FAQ

c Expand All C Collapse All

Customer account

b
I have forgotten my password.
Category: Customer account

If you have forgotten your password, it's no problem. Just click on the customer account icon in the navigation. There opens a pop-up for the registration or login. There is a link "forgot password" click on it and enter your email address. You will receive an email with a link to reset your password.

b
How can I change my data?
Category: Customer account

You can easily change your address data in your customer account under the menu item "Address".

b
Where can I find an overview of my orders?
Category: Customer account

Please log in to your customer account. Under the menu item "Orders" you will find an overview of all your orders. With the button "View" you can view the order in detail.

Is something still unclear? Do you have any further questions? The desired topic is not listed. Then we look forward to hearing from you!