Once you have ordered from our store, an order confirmation email will be sent to you after successful payment. This summarizes once again the data of your order. This e-mail will be sent to the e-mail address you entered when placing your order.

If you have not received a confirmation email after some time, please check your spam folder. Otherwise, please contact us via our support ticket system or, if you have not created a customer account, by email to info @ tierkerze . de)